In 2019, Northeast Law Group, LLC represented a homeowner who was victimized by their loan servicer. For years, the borrower paid their property taxes and insurance directly without going through an escrow account handled by the mortgage company. One month, out of nowhere, the client received a loan statement where the payment demanded jumped by several hundred dollars because suddenly the servicer wanted to start collecting money from the client to then pay for insurance and property taxes. The problems were that 1) the mortgage contract didn’t allow for the sudden change and 2) by changing the amount owed by the client without advance notice, it disrupted my client’s finances and cash flow.
Northeast Law Group, LLC successfully fought back against the loan servicer using the Real Estate Settlement Procedures Act. First, we assisted the client to issue a dispute letter under the statute. After the bank failed to correct the billing errors in the required amount of time, we filed a lawsuit. Within a few months, the bank realized what they did was wrong and agreed to settle the case by paying our client, fixing the billing errors, and paying our legal fee and court costs.
Being able to represent individuals against large financial companies is a thrilling job. It is even better when we can do this without the client having to pay for the legal representation they deserve. If this story is similar to your own experience, contact us, and see if we can help you get the results you deserve.